Refund Policy
No refunds for damaged or defective items.
No replacement for lash trays or glues. Only tweezers.But we are willing to send a replacement please contact us within 3 business days of delivery to be able to initiate.
To initiate a a return for damaged or defective products, customers must contact us at prettypinklab@yahoo.com
- Include your name best way to contact you via email or text.
- Include order number.
- Details of the damage or defect with supporting photos or videos.
- A response can be expected within 5 business days.
The company is not responsible for lost or stolen packages or trays that are cracked during shipment.