Refund Policy

No refunds for damaged or defective items.

No replacement for lash trays or glues. Only tweezers.But we are willing to send a replacement please contact us within 3 business days of delivery to be able to initiate.

To initiate a a return for damaged or defective products, customers must contact us at prettypinklab@yahoo.com

1. Include your name best way to contact you via email or text.
2. Include order number.
3. Details of the damage or defect with supporting photos or videos.
4. A response can be expected within 5 business days.

The company is not responsible for lost or stolen packages or trays that are cracked during shipment.